Last updated: September 16, 2025
Chatspromo Bulk Sender ( “Company,” “we,” “our,” or “us” ) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our mobile application and related services (the “App”).
By using the App, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a) Personal Information (only if you provide it)
We may collect the following when you register, contact us, or make purchases:
Name, phone number, email address
Business name, account details
Payment details (processed via third-party gateways; we do not store card info)
b) Non-Personal Information (automatically collected)
Device type, model, OS version, language
IP address, device identifiers
App usage data, crash logs, diagnostics
Country and general location (not precise GPS unless you grant access)
c) Permissions
The App may request permissions for features:
Contacts → to import and send bulk messages
Storage/Media → to send files (photos, PDFs)
Camera/Microphone → only if you use media features
Accessibility → for automation (if you enable)
Notifications → to send service alerts
You can deny or revoke permissions anytime via your device settings.
2. How We Use Your Information
We use information to:
Provide and improve the App and its features
Manage accounts and authenticate users
Process transactions securely (via Razorpay or other providers)
Troubleshoot issues, analyze app performance, and fix bugs
Send important service updates and, if you consent, promotional content
Comply with legal requirements and prevent fraud or misuse
3. Advertising & Third Parties
We may show ads and use analytics services (e.g., Google AdMob, Firebase, Google Analytics). These may collect non-personal data such as device identifiers and app usage to personalize ads and measure performance.
Payment processing is handled by Razorpay. Card details are not stored by us. Razorpay complies with PCI-DSS security standards. See Razorpay Privacy Policy.
4. Sharing of Information
We do not sell or rent your personal data.
We may share information only:
With trusted service providers (hosting, analytics, payment, ads)
To comply with law, legal processes, or enforce terms
During mergers, acquisitions, or business transfers (with notice to users)
5. Data Retention & Security
Personal data is retained only as long as necessary to provide services or comply with law.
After that, it is securely deleted or anonymized.
We use encryption and industry-standard safeguards, but no system is 100% secure.
6. Children’s Privacy
The App is not intended for children under 13. We do not knowingly collect data from minors. If you believe we collected such data, contact us and we will delete it.
7. Your Rights
Depending on your region:
GDPR (EU/UK): You may access, correct, delete, or restrict processing of your data, request portability, or object to processing.
CCPA (California): You may request disclosure, deletion, and opt-out of data “sale” (we do not sell personal data).
India DPDP Act: You have the right to access, correct, and erase your personal data, and to withdraw consent.
To exercise your rights, contact us at support@chatspromo.com. We will respond within applicable legal timeframes.
8. Do-Not-Track & Opt-Out
You can disable targeted ads via your device’s ad settings.
Push notifications and permissions can be managed from your device settings.
You may unsubscribe from promotional emails anytime via the link provided.
9. International Data Transfers
Your data may be processed and stored on servers outside your country (e.g., India, US, EU). By using the App, you consent to such transfers, subject to safeguards required by law.
10. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted here with a new “Last updated” date. Significant changes may also be notified in-app.
11. Contact Us
For questions or concerns, please contact us:
📧 Email: support@chatspromo.com
🌐 Website: www.chatspromo.com
